Project Overview CSR

CSR is when a business achieves sustainable development not only in the economic dimension, but also in the social and environmental dimensions.

The public side of CSR, Reporting - sometimes known as Sustainability Reporting - informs the community of the attitude, actions and goals of a business entity in terms of community focus, social responsibility and mutual interest. It documents how sustainable the business actually is and sets up a framework of accountability and engagement with stakeholders.

What is the Toolkit?

Credit Union Foundation Australia (CUFA) has developed the Corporate Social Responsibility (CSR) Toolkit specifically for credit unions to implement, frame and report their sustainability strategies and activities.

The Toolkit is a web based CSR education and reporting tool. It provides information regarding scoping and implimentation, best practice CSR initiatives, case studies, and a system to capture and store the CSR activities and data of credit unions.

CUFA acknowledges that credit unions have been conducting socially responsible activities within their branches and local communities for many years. However, often this information has not been captured or reported. The reports generated from the Toolkit will enable members to share experiences and learn about best practices.

You are a stakeholder in your Credit Union

If you are an active member of a credit union, you are both a customer and a shareholder. You can expect balance between value for money, service standards, corporate behaviour and community support etc.

A sustainability report may inform you of performance levels - even things you never knew about your credit union - which you could use to understand your decision to use a service provider rather than another. Engage with your credit union if you are interested in their activities - give complements and feedback, make suggestions and voice concerns.

Access the CSR ToolKit